Refund policy
Return and Refund Policy
1.1 What's the time limit for returns?
You have 30 days from the date of receiving your item(s) to initiate a return. The return package must be shipped and postmarked within this 30-day period to be eligible for a refund.
1.2 refund
Once we receive your return, we’ll process your refund within 5 business days.
The refund will be issued to your original payment method.
1.3 RETURN SHIPPING FEES:
Return shipping fees will be deducted from your refund based on the return method and number of items:
|
Region |
Return Fee |
|
U.S. |
Happy Returns: ● 1 to 3 items: $7.99. ● ● More than 3 items: $7.99 + $2 per additional item beyond the first 3. Other Return Methods (e.g., USPS) ● Flat fee: $7.99 per return. |
|
Canada |
Flat fee: US$6.99 per return |
|
Other Countries |
Contact our customer service; we will reach out after you initiate a return. |
1.4 WHICH ITEMS ARE ELIGIBLE FOR RETURN?
We accept returns for items in their original condition, unworn, unwashed, and with tags and hygiene liners attached, except for non-returnable items.